City of Shakopee

The facility meets expectations

The variety of workout/exercise equipment is adequate.

The facility is clean and maintained.

A feeling of safeness is present.

The availability of the gymnasiums is acceptable.

The facility is accessible to all parties.

The front desk staff is welcoming and courteous.

The staff responds to my requests and needs adequately.

The instructors were qualified to teach the class.

The instructors were punctual and prepared.

The instructors made participants feel welcome.

The instructors were enthusiastic and made the class fun.

The instructors paid attention to participant safety.

The office staff was helpful and courteous.

The terms of the membership agreement are clear and understandable.

The hours of operation are convenient.

Services