Last night, CenterPoint Energy experienced an interruption in gas pressure on our pipeline system in Shakopee. As a result, gas service was shut off to about 600 residential and business customers in the Shakopee downtown business district and some areas immediately to the north and south of downtown.
CenterPoint Energy crews worked overnight to identify and correct the problem. Since early this morning, technicians have been going to the affected homes and businesses to ensure that gas service is safely restored. These technicians are clearly identified as being with CenterPoint Energy. If the customer is not available, the technician will return several times and ultimately leave contact information for the customer to call to get service restored.
The goal is to have all service restored today. CenterPoint Energy apologizes for this inconvenience to our customers.
To protect its streets from being torn up due to sewer service line failures, the city introduced a new multi-year project in 2015 to strengthen privately owned sanitary sewer lateral pipes.
Contractors use a no-dig method to install a new pipe inside the existing lateral pipe from the sewer main to a point just beyond the street edge. This technique has been shown to strengthen pipes and reduce the chance of failure.