Service Request

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The Service Request is for non-emergency requests; it is not monitored 24 hours a day. Emergency requests, such as sewer backups and power outages, should be reported to the appropriate authority immediately. 

Emergencies 
911 
After-Hours Public Works Emergencies (sewer backups, water main breaks, downed trees blocking a street, etc…)    (952) 445-1411
Power Outages (Shakopee Public Utilities)
(952) 445-1988
Traffic Signal Outages (Who owns which traffic signals?) (952) 445-1411 (City signals)
(952) 496-8346 (County signals)
(651) 582-1550 (State signals)

Need help submitting a Service Request? Watch a how-to video.

 

Please click on the categories and topics below to find information about common problems. If you do not find the answer to your issue, please log in or register to make a new service request.