City recognizes employees, manager of the year
City Administrator Bill Reynolds announced the City of Shakopee's 2019 employees and manager of the year at the city’s annual holiday employee appreciation breakfast Dec. 20.
Code Compliance Specialist Joe Alessi and Communications Specialist Jon Lyksett were named employees of the year; Ice Arena Manager Troy Ciernia was chosen as manager of the year.
Alessi joined the police department in 2018 as the city’s first code compliance specialist. Alessi was nominated for his conscientiousness and professionalism in helping residents and businesses comply with city codes. The department regularly receives compliments about Alessi’s approach to dealing with many difficult situations.
“Code complaints can be very tricky and time consuming to resolve. People don’t like being told what they can and can’t do on their property which makes some conversations difficult. Joe has been able to meet with people over coffee and showed great patience with others in order to resolve code issues,” said Police Chief Jeff Tate.
Lyksett also joined the city in 2018 as a communications specialist, focusing primarily on video production and Parks and Recreation marketing. His videos have helped highlight city operations in new ways and made a positive impact on the organization’s image.
“Jon’s video skills have brought a fresh new approach to city communications,” said Communications Coordinator Kristin Doran. “His videos are engaging and informative and have elevated our communication efforts. He’s enthusiastic about telling Shakopee’s stories and a great asset to our organization.”
The 2019 Manager of the Year is Ice Arena Manager Troy Ciernia. Ciernia, who joined the city in 2015, was recognized for his leadership through many innovative changes at the ice arena this past year, such as the sale of turf, a new party room, a new figure skating warm-up space and improved aesthetics and safety features. Parks and Recreation Director Jay Tobin said Ciernia’s efforts have not only increased revenue, but also have Shakopee Ice Arena’s reputation as one of best ice facilities in the state.
“Troy always goes the extra mile to take care of his customers and his staff loves working for a boss who will roll up his sleeves and jump into the trenches to help get the work done,” Tobin said.
The employee and manager of the year awards were created in 2018 to recognize city staff who demonstrate a commitment to excellence; deliver excellence in customer service; reinforce a positive atmosphere; and continuously improve, innovate and work collaboratively.