Police Department Survey

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Please correct the field(s) marked in red below:

The Police Department values the input of the residents that it serves. The Department seeks feedback on the manner in which service is provided. Residents can use this online form to provide constructive feedback about a situation they were involved in or observed. 

Members of the Department's Administration will use the information to evaluate the effectiveness and efficiency of operations. If you wish to discuss a matter in person, contact the police department and you will be referred to the appropriate supervisor.

Thank you for taking time to provide feedback on the quality of service offered by our organization.

Jeff Tate, Chief of Police

1
Which best describes you?
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Which best describes you?
2

Please select your age range:

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Please select your age range:
3

What has been your contact with the Shakopee Police Department? (Check all that apply)

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What has been your contact with the Shakopee Police Department? (Check all that apply)
4
How was the service you received from the Shakopee Police Department?
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How was the service you received from the Shakopee Police Department?
5
Please rate the response time of staff?
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Please rate the response time of staff?
6

If possible, name the officer/employee:

7

Please rate how courteous and friendly the Police Department staff was.

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Please rate how courteous and friendly the Police Department staff was.
8
Please rate how knowledgeable and competent the staff was.
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Please rate how knowledgeable and competent the staff was.
9
Please rate how well staff handled your complaint/concern.
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Please rate how well staff handled your complaint/concern.
10
What did you like best about our customer service?
11
How could we improve our customer service?